Proven Experience. Trusted Results.
Modernizing and securing mission-critical systems across Federal, State, and Commercial clients.
PSI delivers enterprise-grade Microsoft support for DHS OCIO, including Azure and O365 engineering, troubleshooting, and proactive account management to sustain national systems. PSI successfully provided comprehensive Microsoft Enterprise and Premier Support Services to the U.S. Department of Homeland Security (DHS) Office of the Chief Information Officer (OCIO). Our team delivered end-to-end technical support encompassing Microsoft product troubleshooting, incident resolution, and deployment of critical hotfixes. These services enabled DHS to maintain optimal performance, security, and reliability across its enterprise-wide Microsoft environments. By leveraging PSI’s certified Microsoft engineers and proactive support framework, DHS sustained uninterrupted mission operations and maximized the return on its enterprise software investment.
Implemented a secure Azure data platform integrating Dynamics 365 data, Power BI, and Synapse to enhance data governance, reporting, and visibility for the NPS Recreation Fee Program. PSI successfully implemented a secure, cloud-based modern data platform for the National Park Service (NPS) Recreation Fee Program, enabling seamless data integration, analytics, and governance across multiple Microsoft technologies. The solution unified Dynamics 365 data, Power BI, and Azure Synapse Analytics into a centralized, scalable environment that enhanced operational visibility, compliance, and decision-making. Through this engagement, PSI :
Provided project management and development support for POS modernization, cloud solutions, and enterprise content systems, improving Marine Corps IT operations. PSI provided comprehensive project management and development support to the United States Marine Corps Community Services (MCCS) in support of enterprise IT modernization initiatives. Our team led efforts to enhance the reliability, scalability, and efficiency of MCCS’s critical business and operational systems, with a focus on Point-of-Sale (POS) modernization, cloud solution deployment, and enterprise content management system enhancement.
POS Modernization
Directed end-to-end project management and technical implementation of next-generation POS systems across MCCS facilities, improving transaction accuracy, data synchronization, and financial reporting. PSI ensured seamless integration with existing financial and inventory systems, minimizing downtime and user disruption.
Cloud Solutions Enablement
Supported the design, configuration, and migration of legacy applications to secure cloud environments, aligning with DoD cybersecurity and FedRAMP compliance standards. These efforts improved system availability, disaster recovery capabilities, and lifecycle maintenance efficiency.
Enterprise Content Systems
Developed and optimized enterprise content management (ECM) platforms to streamline document workflows, records management, and collaboration. PSI introduced metadata-driven search, automated archiving, and improved access control to enhance operational productivity and compliance with federal information governance mandates.
Project Management Excellence
Applied PMI-based methodologies to manage scope, schedule, and performance across multiple concurrent IT initiatives. PSI’s proactive risk management and stakeholder engagement ensured consistent delivery within cost and timeline constraints.
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Through these services, PSI significantly improved MCCS’s IT operational performance, enabling faster decision-making, enhanced user experience, and sustained mission readiness across the Marine Corps enterprise.
Delivered specialized cybercrime investigation support, including digital forensics, data analysis, and coordination with intelligence partners on national security cases.
PSI provided specialized strategic, investigative, and analytical support services to the U.S. Attorney’s Office in the area of cybercrime and complex federal investigations. Our subject-matter experts and analysts worked directly with assigned prosecutors, Special Agents, and members of the Intelligence Community to support cases involving national security, cyber intrusions, fraud, and other violations of federal law.
Strategic Investigation Management
Delivered expert guidance on the planning and execution of cybercrime and digital investigations, ensuring alignment with DOJ standards and federal investigative protocols. PSI analysts coordinated multi-agency investigative activities, helping to identify, track, and neutralize emerging cyber threats and criminal networks.
Prosecutorial and Agent Support
Provided technical and legal assistance to assigned prosecutors and Special Agents by analyzing case evidence, drafting subpoenas and court orders, and preparing investigative reports for federal judges.
Data Review and Forensic Analysis
Conducted comprehensive review and analysis of large volumes of complex electronic evidence collected under subpoenas, search warrants, and other legal processes. Our team leveraged advanced data platforms—Palantir, Relativity, Concordance, Excel, and Access—to organize, visualize, and interpret structured and unstructured data efficiently.
Interagency and International Coordination
Served as a liaison between the U.S. Attorney’s Office, foreign law enforcement partners, and Intelligence Community agencies, facilitating secure information sharing and coordinated investigative action.
Evidence Management and Presentation
Supported case preparation by organizing digital and physical evidence into trial-ready exhibits, including timelines, charts, graphs, and audiovisual materials. These materials strengthened prosecutorial arguments and improved jury comprehension in complex technical cases.
Through these services, PSI enhanced the U.S. Attorney’s Office’s capacity to manage data-driven investigations, improved interagency collaboration, and ensured timely, accurate, and effective prosecution of cybercrime and national security cases.
Provided ongoing Microsoft renewals and unified support for DoD agencies, ensuring secure cloud operations, lifecycle management, and 24/7 escalation.
PSI provided Microsoft renewals and Unified Support services to Department of Defense (Army), ensuring secure cloud operations, lifecycle management, and 24/7 escalation response. Our team managed Microsoft Enterprise Agreements, coordinated license renewals, and maintained continuous support for Azure and M365 environments in compliance with DoD cybersecurity and operational standards. This sustained DoD mission readiness through reliable, secure, and fully supported Microsoft infrastructure.
Migrated OCC’s ETL workflows to AWS Cloud with automation, data validation, and compliance support under the federal ATO framework. PSI successfully supported the U.S. Department of the Treasury – Office of the Comptroller of the Currency (OCC) by migrating and modernizing its ETL (Extract, Transform, Load) workflows to the AWS Cloud, enhancing automation, data integrity, and compliance under the federal Authority to Operate (ATO) framework. Our solution improved scalability, reduced manual intervention, and ensured adherence to Treasury’s stringent data governance and cybersecurity requirements.
Cloud Migration and Architecture Design
Planned and executed a secure AWS-based architecture for OCC’s ETL processes, transitioning legacy data pipelines to cloud-native services such as AWS Glue, Lambda, and S3, ensuring seamless integration with existing Treasury data repositories.
Automation and Workflow Optimization
Automated data ingestion, transformation, and validation routines, reducing processing time and human error while ensuring traceability and audit readiness for all data operations.
Data Quality and Validation
Implemented rule-based data validation and reconciliation mechanisms to ensure completeness, accuracy, and consistency across multiple Treasury data sources.
Compliance and Security
Collaborated closely with Treasury’s Information Security Office to align with FedRAMP High and FISMA standards. PSI developed all required ATO documentation, including System Security Plans (SSP), Continuous Monitoring (ConMon) procedures, and Risk Assessment Reports, ensuring full compliance for production deployment.
Operational Continuity and Knowledge Transfer
Delivered a structured transition plan with training for OCC staff on AWS management tools, data pipeline monitoring, and ongoing maintenance best practices
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Through this engagement, PSI enabled the Department of the Treasury to achieve a secure, automated, and compliant cloud data environment, improving operational efficiency, decision-making, and long-term scalability for the OCC’s enterprise data operations.
Built a model-driven Power Apps solution to streamline contract management and enable BPHC’s internal team through design and knowledge transfer. PSI provided comprehensive application architecture, development, and implementation support to the City of Boston – Boston Public Health Commission (BPHC) to modernize and enhance its enterprise information management system. Our team delivered a complete x fr ac end-to-end solution encompassing system design, development planning, data migration, and long-term data retention compliance, ensuring the new platform met all functional, technical, and security requirements.
Architecture and Design Planning
Led the initial system architecture and design phase, defining scalable frameworks, integration points, and technology standards to align with BPHC’s operational and compliance needs. PSI collaborated with City IT leadership to ensure the design supported high availability, security, and long-term sustainability.
Core Framework Development
Engineered the core application framework to serve as the foundation for future feature expansion, leveraging modern development methodologies and secure coding practices to ensure performance, reliability, and compliance with municipal IT standards.
Task Allocation and Team Collaboration
Developed a detailed task allocation plan identifying application components suitable for in-house BPHC development, enabling efficient division of labor and effective knowledge transfer between PSI and City staff.
Technical Mentorship and Support
Provided hands-on technical mentorship and development support to BPHC personnel, guiding them on best practices in system configuration, code deployment, and performance optimization throughout the development lifecycle.
Requirements Compliance and Quality Assurance
Ensured the final system fully met all technical and functional requirements, passing rigorous validation, testing, and stakeholder review prior to production deployment.
Data Migration and Retention Management
Executed the import of existing data and files into the new system with full integrity verification and established data retention protocols to securely store records for seven (7) years before archiving, in accordance with City of Boston records management policies.
Through this engagement, PSI delivered a robust, secure, and sustainable enterprise solution that strengthened BPHC’s data governance, improved system usability, and ensured long-term compliance with municipal and public health data standards.
Delivered on-call Azure and O365 infrastructure support, ensuring secure, resilient, and compliant operations for federal systems. PSI provided on-call Azure and Microsoft 365 (O365) infrastructure support services to the U.S. Merit Systems Protection Board (MSPB), ensuring continuous, secure, and compliant operations across the agency’s cloud-based environments. Our team of certified Microsoft engineers delivered proactive monitoring, incident resolution, and lifecycle management services to maintain the reliability and integrity of MSPB’s mission-critical IT systems.
Azure Infrastructure Support
Managed and optimized MSPB’s Azure cloud environment, including virtual machines, storage, and networking resources, ensuring high availability, data integrity, and adherence to federal security baselines (FISMA and FedRAMP).
O365 Administration and Support
Provided comprehensive Microsoft 365 administration, including Exchange Online, SharePoint, Teams, and OneDrive, ensuring secure user access, seamless collaboration, and data protection in alignment with agency governance policies.
On-Call and Incident Response
Delivered24/7 on-call technical support for cloud infrastructure incidents, performing rapid triage, root cause analysis, and remediation to prevent service disruptions and maintain operational continuity.
Security and Compliance Management
Implemented and monitored multi-factor authentication (MFA), conditional access, and encryption policies to safeguard federal data and comply with CISA and NIST SP 800-53 security standards.
Performance Optimization and Reporting
Conducted continuous system health assessments, patch management, and usage analytics to enhance performance and cost efficiency while providing regular operational reports to MSPB leadership.
Through this engagement, PSI ensured MSPB’s Azure and O365 environments operated securely, efficiently, and in full compliance with federal IT governance standards, enabling the agency to sustain uninterrupted mission support and resilient cloud operations.
Developed IT frameworks and modernization roadmaps to strengthen EA program management and technology governance across the MINT. PSI provides enterprise architecture (EA) advisory, IT framework development, and modernization roadmap services to the United States Mint (U.S. Mint) to enhance technology governance, interoperability, and long-term IT strategic planning. Our support strengthened the Mint’s ability to align IT investments with mission objectives, improve enterprise visibility, and ensure compliance with federal architecture and modernization standards.
Enterprise Architecture Framework Development
Designed and implemented a structured EA framework aligning with the Federal Enterprise Architecture Framework (FEAF) and OMB Circular A-130 requirements. PSI established standardized methodologies for system inventory, capability mapping, and lifecycle management.
Modernization Roadmap Creation
Developed a multi-year IT modernization roadmap that prioritized infrastructure upgrades, cloud adoption, and application rationalization. The roadmap defined milestones, governance checkpoints, and investment strategies to optimize technology performance and cost efficiency.
Technology Governance Enhancement
Strengthened the Mint’s EA program management structure by defining roles, decision-making workflows, and governance policies to improve accountability and compliance with federal IT directives and cybersecurity standards.
Business-IT Alignment
Facilitated strategic workshops with Mint leadership to align IT initiatives with organizational goals, ensuring modernization efforts directly supported production efficiency, digital transformation, and operational resilience.
Performance and Compliance Reporting
Established metrics and dashboards for tracking modernization progress, risk management, and compliance with FITARA, Clinger-Cohen Act, and NIST frameworks.
Through this engagement, PSI delivers a comprehensive IT modernization and governance framework that positions the U.S. Mint for sustained technology evolution, improved transparency, and greater mission readiness in alignment with federal enterprise architecture best practices.
Supported NTIA’s research into AI accountability and policy development through qualitative analysis of AI governance frameworks. PSI supported the National Telecommunications and Information Administration (NTIA) in advancing AI accountability and governance policy development through in-depth research and qualitative analysis of emerging AI risk management and oversight frameworks. Our team of policy analysts and technology specialists collaborated with NTIA subject-matter experts to assess domestic and international approaches to AI transparency, reliability, and ethical deployment.
AI Governance Research and Analysis
Conducted comparative analyses of existing AI governance models, including NIST’s AI Risk Management Framework (RMF), OECD AI Principles, and the EU AI Act, to identify best practices and gaps relevant to NTIA’s accountability objectives.
Policy Development Support
Assisted NTIA policymakers in drafting evidence-based recommendations for federal AI accountability policies, focusing on auditability, algorithmic transparency, and standards for responsible AI use in public and private sectors.
Stakeholder Engagement
Supported NTIA’s outreach and consultation with industry, academia, and civil society stakeholders to gather diverse perspectives on AI oversight mechanisms and self-regulatory models.
Qualitative Data Synthesis
Developed detailed analytical summaries and thematic reports synthesizing qualitative data from interviews, workshops, and public comments to inform strategic direction and policy priorities.
Framework Evaluation
Evaluated the applicability of global AI accountability mechanisms to U.S. governance structures, providing NTIA with actionable insights for establishing consistent, measurable, and adaptable policy frameworks.
Through this engagement, PSI strengthened NTIA’s capacity to shape national AI accountability policy, providing analytical rigor, cross-sector insights, and governance expertise to support the responsible and transparent integration of artificial intelligence technologies across federal and commercial ecosystems
Active CATS+ Master Contractor since 2012, delivering IT consulting and modernization services to state and local agencies across Maryland.
Pre-qualified under GSA’s OASIS+ vehicle for professional and human-capital services, expanding PSI’s eligibility for federal transformation contracts.
Provides 24/7 Microsoft engineering support and lifecycle management for DoD’s global cloud and software environments. PSI currently provides comprehensive 24/7 Microsoft enterprise and cloud engineering support to the Department of Defense (DoD) – U.S. Navy, delivering continuous, mission-critical services that sustain the Navy’s secure cloud infrastructure and application environments. Our support covers the full spectrum of Microsoft technologies, including Azure, Microsoft 365, Dynamics 365, and hybrid solutions that underpin operational and administrative functions across Navy commands.
24/7 Technical Operations and Incident Response
PSI maintains a dedicated team delivering around-the-clock monitoring, troubleshooting, and break-fix support to ensure zero downtime for critical systems and networks across the Navy’s enterprise.
Cloud and Infrastructure Engineering
We design, implement, and optimize Microsoft Azure and hybrid architectures in alignment with DISA STIGs, DoD Cloud Computing SRG, and FedRAMP High compliance standards, ensuring security and resilience across all environments.
Strategic Advisory and Technical Workshops
PSI conducts regular workshops and strategy sessions with Navy stakeholders to develop and refine cloud migration, intranet modernization, and infrastructure optimization roadmaps tailored to mission needs.
Application Prototyping and Development Support
Our engineers support the development, testing, and deployment of Microsoft-based applications, delivering scalable solutions that enhance collaboration, data visibility, and mission agility.
Microsoft Engineering Reach-Back
PSI maintains direct coordination with Microsoft product and cloud engineering teams, including access to source code when required, enabling expedited resolution of high-severity issues.
Lifecycle Management and Governance
We oversee license renewals, patch management, and compliance tracking, ensuring systems remain up to date, fully secured, and audit-ready at all times.
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Through this ongoing engagement, PSI ensures the U.S. Navy’s Microsoft ecosystem operates securely, efficiently, and continuously, empowering mission readiness through sustained 24/7 enterprise support, expert cloud management, and proactive modernization guidance.
Delivers specialized IT staffing and consulting to support Baltimore County’s technology initiatives under Maryland’s CATS+ program. PSI delivers specialized IT staffing and consulting services to Baltimore County under the State of Maryland CATS+ program, supporting the County’s technology modernization, application development, and infrastructure initiatives with qualified professionals and responsive program management.
PSI’s trusted partnerships across government and enterprise programs reflect our deep expertise in Microsoft Cloud, AI, and data modernization—helping clients operate securely, efficiently, and with long-term resilience.
PSI enables seamless cloud transitions with Microsoft 365, Azure, and Marketplace solutions—offering scalable tools to modernize infrastructure and drive digital transformation.
We are not just a Microsoft reseller; we are a fully integrated, direct-bill partner providing Microsoft Cloud Consulting with deep, proven expertise across the entire Microsoft ecosystem. While other firms may specialize in one or two pieces, we engineer end-to-end solutions that span infrastructure (Azure), workforce modernization (Microsoft 365), and data transformation (Power Platform). This full-stack capability is central to our Strategic IT Consulting, enabling us to build, secure, and manage a truly unified digital backbone that maximizes your Microsoft investment.
We believe Client-Centric Digital Transformation isn't a transaction—it’s a partnership. We don't provide generic, "textbook" answers. Instead, we take the time to understand your mission, your people, and your unique challenges before we design a solution. We assess your real-world factors, from corporate culture to your team's technology competency, to design and deliver solutions that are not only innovative but also practical, ensuring successful Technology Adoption across your organization. Our solutions are built to be adopted by your team and to evolve with your business.
Our success is measured by your sustained performance and Sustainable Growth, not by the length of our engagement. We are committed to genuinely doing the right thing for our clients, which means our primary goal is to empower your workforce through Knowledge Transfer, rather than create long-term dependencies. We blend enterprise-grade capability with the precision and direct access of a small business, ensuring you get transparent communication and solutions that enable you to operate smarter, faster, and more securely long after the project is complete.
Unlike large, high-volume integrators, PSI operates with agility and a focus on quality. We blend enterprise-grade capability with small business precision. This means you get creative, effective solutions without over-complication or bureaucracy. Every engagement is guided by Senior-Level Expertise and strategists who work hands-on, giving you faster decision-making, and a solution that is simple, powerful, and built for your specific needs.
See How PSI Helps Organizations Modernize, Secure, and Transform Their IT Operations.
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Stories of our transformations across Services and Industries
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